FireKing understands we will only excel in the marketplace through a firm commitment to excellence in the design, development and delivery of quality products and friendly, professional customer service. The focused commitment to these areas is our strength and the reason customers will continue to do business with us. As our customers depend on FireKing’s cash management solutions to keep their daily operations running smoothly and maximize their cash flow, we recognize their success is directly impacted by the quality of our field service capability, and therefore the investment we make in our people, our technology and our processes.
FireKing is happy to announce the Field Services Group was recognized as a Certified Support Staff Excellence Center on October 21, 2015, at the Technology Services World (TSW) Service Transformations conference in Las Vegas. Contact us to learn more about how we can work together to save your organization time and money and keep things operating smoothly.
FireKing joined TSIA as part of our effort to continuously improve our service capability. TSIA is the recognized leader regarding technology services best practices, training and performance benchmarks. With the only self-performing service fleet covering all major metropolitan areas in the nation, and two self-administered call centers managed by a single network, access and availability of trained professionals is never an issue. To continuously improve is the goal. Through this relationship FireKing Commercial Service will continue to enhance their unique capabilities, innovative technology and best practices to create an exceptional service experience.